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Check that Your Phone is Connected to the Internet If this is your situation, there may be no need to try any of the fixes below. Unfortunately, you may need to change your phone to get WhatsApp on your computer. If you have a phone with a small screen, and you are not able to tab the “OK, got it” button, then that is your fix. If you have been trying to scan WhatsApp QR code with a different app – other than WhatsApp built-in QR code scanner – follow the steps in our guide – How to Connect WhatsApp Web (link opens in a new browser tab). If you try this, the WhatsApp web QR code will not work! I decided to add this fix and move it to the top because our research shows that some users try to scan WhatsApp web QR code with another QR code scanner app on their smartphone. WhatsApp Web QR Code Not Working: Frequently Asked Questionġ.If Your Use Chrome, Disable Hardware Acceleration Some Phones With Smaller Displays May Not Work